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  Most Popular FAQs
  • How much RAM can Windows handle?
  • Why does my Mac (OS 8.6–9.1) ask for a driver for my card reader, JetFlash, JetFlashA, or USB Flash Drive, although the manual says I do not need a driver?
  • Do you ship outside of the United States?
  • How do I format my flash card? Introductions to FAT16/FAT32.
  • Can I order by phone?
    • Memory Upgrades
    (click here for more)
  • How much RAM can Windows handle?
  • Is non-parity the same as non-ECC?
  • Is PC-133/CL3 module faster than PC-100/CL2 module?
  • Why do I get an "out of memory" error message when large amounts of memory are installed?
  • What is COMPOSITE vs. NON-COMPOSITE MODULES
    • Flash Cards / Peripherals
    (click here for more)
  • How do I format my flash card? Introductions to FAT16/FAT32.
  • How do I install my flash card?
  • Can you use flash card readers for devices other than digital cameras?
  • Can I use a MultiMediaCard(tm) to upgrade my computer memory?
  • Why can I only see one Removable Disk when I insert my 3-in-1 Card Reader into the USB port?
    • USB Flash Drives
    (click here for more)
  • Why does my Mac (OS 8.6–9.1) ask for a driver for my card reader, JetFlash, JetFlashA, or USB Flash Drive, although the manual says I do not need a driver?
  • Why does my PC show "no NTFS supported, please format in FAT" when using the U-storage tool after I format my TSxxMJFL2B/2L/2C to NTFS?
  • I've installed the driver for my 128MB USB Flash Drive in Windows 98. Why did my PC crash when I tried to copy files larger than 15MB?
  • Why can't I copy several files (more than 130 files) to my USB Flash Drive or JetFlash/A?
  • Why can't I log into the encrypted partition when enabling the JetFlash security function under Windows 2000 or Windows XP?
    • Graphics Cards
    (click here for more)
  • What is the difference between a video card and a graphics card?
  • Will adding more RAM make my Internet browsing faster?
  • Why doesn't my VGA card show the picture on the screen after flashing the ATi original BIOS?
  • Is it hard to install a new video card? Should I take any precautions?
  • Why do I need so much memory on my video card?
    • Order Information
    (click here for more)
  • Can I order by phone?
  • What are my payment options?
  • Is it possible to pay by check?
  • How can I order if I don't have a credit card?
  • Why does the price of memory fluctuate?
    		•
    Shipping
    (click here for more)
  • Do you ship outside of the United States?
  • Do you ship to Canada?
  • How do I get my FedEx or UPS tracking number?
  • Do you ship orders on the weekend?
  • Can I have my order shipped to a PO Box?
    • Returns/Warranty
    (click here for more)
  • Tell me about your lifetime warranty.
  • How do I get an RMA (Return Merchandise Authorization) Number?
  • What if I need to return my order?
  • Where do I ship my return?
  • How will my system warranty be affected?
    		•
    Business/Government & Education
    (click here for more)
  • How can a reseller avoid being charged sales tax?
  • Does Transcend offer discounts to Government or Educational Institutions?
    • Exchanges(click here for more)
  • Can I exchange for a different product?
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